Everything you need to know about BenchBuddy.
BenchBuddy is a coordination tool that helps season ticket holders share their tickets with friends and family. It tracks who wants to go to which game, handles cost-sharing calculations, and provides transfer instructions — but it does not sell, transfer, or broker tickets.
No. BenchBuddy helps you coordinate who gets which games, but the actual ticket transfer must be done through your team's official app (e.g., the MLB Ballpark App, Ticketmaster). BenchBuddy provides step-by-step instructions for your specific team's transfer process.
No. BenchBuddy calculates cost-sharing amounts based on face value, but all payments happen directly between you and your friends using whatever method you prefer — Venmo, Zelle, PayPal, cash, etc. BenchBuddy never touches the money.
BenchBuddy facilitates sharing among friends and family at face value — which is generally permitted by most season ticket agreements. However, every team's policies are different. We encourage you to review your specific season ticket holder agreement. BenchBuddy is not a resale platform and does not facilitate commercial ticket distribution.
When someone claims a game, BenchBuddy shows both parties the cost-sharing amount. The claimer pays the holder directly using the payment method the holder specifies (e.g., Venmo handle). BenchBuddy tracks payment status so everyone knows where things stand.
When you create a ticket package, BenchBuddy generates a unique share link. Send this link to your friends and family via text, email, or any messaging app. They can browse available games, see seat details, and claim the games they want — no account required to browse.
They can browse available games without an account. To claim a game, they just need to provide their email — we'll send them a confirmation link. No password required for claimers.
All 30 MLB teams are supported. When you create a package, your team's full home schedule loads automatically. We include section-specific seating data and transfer instructions for every team.
Yes. You can create multiple packages — one for each set of seats. Each package gets its own share link and game schedule.
Claimers can release their claim at any time from the share page. This makes the game available again for others in your circle. The holder gets notified when a game is released.
BenchBuddy offers a free tier during early access. Check our pricing page for current plan details.
No. BenchBuddy is an independent platform. We are not affiliated with, endorsed by, or connected to MLB, any sports team, Ticketmaster, or any ticketing platform. Team names and logos are used solely for identification.
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